Last updated: January
By accessing or using the Crownplay Casino website at uacombineau.com ("the Platform"), you agree to be bound by these Terms and Conditions ("Terms"). The Platform is operated by Crown Gaming Ltd., licensed and regulated by the Curaçao Gaming Authority under licence number 8048/JAZ. If you do not agree with any part of these Terms, you must not use the Platform.
You must be at least 18 years of age to register an account at Crownplay Casino. You are responsible for ensuring that online gambling is legal in your jurisdiction. Crownplay reserves the right to request proof of age at any time and to close accounts that fail to verify eligibility. Each individual is permitted one account only — duplicate or fraudulent accounts will be terminated and associated funds forfeited.
When creating a Crownplay Casino account, you must provide accurate and complete personal information. You are responsible for maintaining the confidentiality of your login credentials. Any activity occurring under your account is your responsibility. Crownplay strongly recommends enabling two-factor authentication to enhance account security. If you suspect unauthorised access, contact support immediately at [email protected].
All financial transactions on the Crownplay Casino platform are processed in the currency selected at registration. The minimum deposit is A$20 for most payment methods. Crownplay does not charge fees for deposits or withdrawals. Withdrawal requests require completed Know Your Customer (KYC) verification. Processing times vary by method: e-wallets and crypto within 15 minutes, cards 24–72 hours, bank transfers 3–5 business days. Crownplay Casino reserves the right to request additional documentation for large or unusual transactions in compliance with anti-money-laundering regulations.
Promotional offers at Crownplay Casino are subject to specific terms detailed on the promotions page. Unless stated otherwise, the standard wagering requirement is 35× the bonus amount. Pokies contribute 100% toward playthrough, table games 10%, live dealer games 5%. Bonuses expire 30 days after activation if the wagering requirement is not met. Crownplay reserves the right to revoke bonuses and associated winnings if evidence of abuse, multi-accounting or systematic exploitation of promotional offers is detected. Maximum bet while a bonus is active is A$5 per round unless otherwise specified.
All games offered by Crownplay Casino utilise certified Random Number Generators (RNGs) audited by eCOGRA (eCommerce Online Gaming Regulation and Assurance). Theoretical Return to Player (RTP) percentages are published in each game's information panel. In the event of a system malfunction, Crownplay reserves the right to void affected rounds and restore account balances to their pre-error state.
Crownplay Casino provides deposit limits, loss limits, session timers, cooling-off periods and self-exclusion tools accessible from the account dashboard. Full details are available on our responsible gambling page. Players exhibiting signs of problematic behaviour may be contacted by our player-protection team. Crownplay may restrict or close accounts where it believes continued play is not in the player's best interest.
All content on the Crownplay Casino website — including text, graphics, logos, software and design elements — is the property of Crown Gaming Ltd. or its licensors and is protected by intellectual property laws. Unauthorised reproduction, distribution or modification of any content is strictly prohibited.
Crownplay Casino provides the Platform on an "as is" basis and makes no warranties regarding uninterrupted service, error-free operation or suitability for a particular purpose. To the maximum extent permitted by law, Crownplay shall not be liable for indirect, incidental, special or consequential damages arising from your use of the Platform.
Crownplay Casino reserves the right to amend these Terms at any time. Material changes will be communicated via email or a notice on the Platform. Continued use of the Platform following an amendment constitutes acceptance of the revised Terms.
These Terms are governed by the laws of Curaçao. Any dispute arising from the use of Crownplay Casino shall first be subject to informal negotiation and, if unresolved, to binding arbitration in accordance with the rules of the Curaçao Arbitration Institute.
For questions regarding these Terms, contact Crownplay Casino support at [email protected] or via 24/7 live chat on the Platform.