Last updated: January
This Privacy Policy explains how Crownplay Casino ("we," "us," "our"), operated by Crown Gaming Ltd., collects, uses, stores and protects personal information provided by users of uacombineau.com. By registering an account or using any services on this website, you consent to the practices described herein.
Crownplay Casino collects the following categories of personal data: registration details (name, date of birth, email, residential address, phone number), financial transaction records (deposit and withdrawal history, payment method details), identity verification documents (government-issued ID, proof of address), device and usage data (IP address, browser type, operating system, pages visited, session duration) and communication records (live chat transcripts, email correspondence with our support team).
We process personal information for the purposes of account creation and management, identity verification and compliance with anti-money-laundering regulations, processing financial transactions, delivering promotional offers you have opted into, improving platform performance and user experience, fulfilling legal and regulatory obligations, and detecting and preventing fraud or unauthorised access. Crownplay does not sell personal data to third parties for marketing purposes.
All personal and financial data transmitted to and from Crownplay Casino is protected by 256-bit SSL encryption. We maintain PCI DSS-compliant payment processing systems, segregated databases with role-based access controls, regular third-party security audits and an incident-response protocol to address any data breach promptly. Player funds are held in segregated accounts separate from company operational capital.
We share data only with trusted service providers essential to operating the platform — including payment processors, identity-verification partners, game-software providers and regulatory authorities. All third parties are contractually bound to protect your information and use it solely for the purpose specified. Crownplay Casino may also disclose information where required by law, regulation or valid legal process.
You have the right to access, correct or delete your personal data held by Crownplay. You may also object to or restrict certain processing activities and request data portability. To exercise any of these rights, contact our data-protection officer at [email protected]. We will respond to all valid requests within 30 days.
Our website uses cookies and similar technologies to provide essential functionality, analyse traffic and personalise content. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the performance of the Crownplay Casino platform.
We may update this Privacy Policy periodically. Material changes will be communicated via email or a prominent notice on the website. Continued use of the platform following any update constitutes acceptance of the revised terms.
For privacy-related enquiries, contact our data-protection team at [email protected] or write to Crown Gaming Ltd., Curaçao.